Revolutionary smart Trainer for an unprecedented, unique and immersive experience. These unique features and design make driving at home a surprisingly realistic and fun experience, while also providing an easy way to train with your preferred settings.
The NEO technology not only makes the trainer particularly quiet, it also enables a precision of less than 1% and power levels of up to 2200 watts or a 25% incline.
TACX UTILITY APP
Take advantage of the latest firmware updates and check your connections. Download for free from the App Store or Google Play.
How do I update the Software on My Tacx Smart Trainer?
Tacx Smart Trainers can be updated from your phone using either the Tacx Training app or Tacx Utility app. Choose an option below to learn more about how to update your trainer with each app
Which Trainers Can Pair with the Tacx Utility App?
Tacx Smart trainers are compatible with the Tacx Utility app. This app is used to update, calibrate, and troubleshoot your trainer.
The following is a list of compatible Smart Trainers:
- Bushido Smart
- Flow Smart
- Flux Smart
- Flux S Smart
- Flux 2 Smart
- Genius Smart
- Neo Smart
- Neo 2 Smart
- Neo 2T Smart
- Neo Bike
- Satori Smart
- Vortex Smart
What is ERG Mode Training?
ERG is short for ergometer and ERG mode is when your trainer automatically selects the resistance to keep you on a specific target power level, regardless of your speed and cadence. This means when your cadence changes, the trainer automatically adjusts to apply more or less resistance to keep your power output constant.
|max. resistance||2200 Watt|
|Performance accuracy||< 1%|
|Max simulated slope||25%|
|Inertia||Variable up to 125 kg|
|Noise comparison||very quiet|
|Resistance unit||Engine brake|
|Wireless connections||Bluetooth and ANT + FE-C|
|Power supply||100 -240V / No (optional)|
Road bike 130 mm, MTB 135 mm, 142x12 mm and 148x12 mm
|Suitable cassettes||Shimano: 8 to 12-speed Campagnolo and SRAM XD (R) freehub body sold separately|
Pedal analysis, road feel, downhill simulation, no calibration
Hands of Hope
Your Purchase does good, gives back and makes a lasting impact. 5% of profits of all products is donated to the Joyce Meyer Hands of Hope Initiative. No cost to you.
Homes on Heads
With Your Purchase of any Helmet, you contribute to placing more Homes on Heads. Make a lasting impact to those who are homeless, or who may have lost their homes due to any national disaster. 5% of profits of helmets gets donated to the Joyce Meyer Ministries who will help us with this Initiative. No cost to you.
SPEEDLAB ships from Monday to Friday with the exception of public holidays. We ship complete orders only, i.e. the dispatch usually takes place as soon as all ordered items are ready for dispatch. Please contact the SPEEDLAB service team if you wish a partial delivery.
Depending on destination country, package size, volume and weight, SPEEDLAB ships with the carriers German Post, DHL, German parcel service, DPD, USP. Deliveries of bulky goods, for example complete bicycles, will be handled by selected forwarding companies.
For return shipments SPEEDLAB cooperates with German Post, DHL and DPD. Large bulky goods like bicycles will be picked up by a forwarding company.
In Germany and most European countries the are shipped with DHL, Hermes, DPD, UPS, German Post.
FOR PARTS & CLOTHING (DOES NOT APPLY FOR BIKES SHIPMENT)
- Germany 5,99 Euro DHL / DPD / Hermes / German post
- Rest of Europe: 13,99 Euro (DHL, DPD, Hermes)
- Rest of world: 29,99 Euro DHL
- Cash on Delivery + 4,9 €
For all items marked with this symbol, which are ordered on business days from Monday to Friday by 3 p.m. (CET), we offer the DHL Express shipping option or UPS for selected delivery countries. The DHL Express&UPS option is subject to an additional surcharge. It can be selected during the ordering process, provided that all items in the shopping cart offer the Express option. In addition the DHL Express option must be available for the selected delivery adress.
An order within the EU usually arrives the following business day. Depending on the postal code of the delivery address, longer parcel delivery times may occur.
FOR PARTS & CLOTHING (DOES NOT APPLY FOR BIKES SHIPMENT)
- Germany 15 Euro (DHL, UPS, TNT)
- Rest of Europe – 49 EURO (DHL, UPS, TNT )
- Rest of world – on request
In-stock items will be shipped within Germany in 1-2 working days, within Europe and worldwide in 1-3 working days. Unfortunately the delivery at a certain date given by you is not possible due to logistic reasons.
Should the ordered item not be in stock, the delivery time is extended analogue to the delivery in our warehouse. Information regarding the availability can be obtained at +49-7022-9-777-818 or email@example.com
Please note: The ordered goods may be subject to a partial delivery.
Import Taxes, Customs Duties and Fees / National VAT
The indicated prices including VAT. In addition to the calculated SPEEDLAB shipping costs customers not living in the EU have to pay the national VAT and duty in their country for the imported goods.
If you receive a damaged shipment please refuse the receipt if possible. Anyway, please get in touch with the Bike24 service team by e-mail or phone as soon as possible. We will be happy to solve the issue.
The SPEEDLAB team will do its best to fulfill your change requests.
The wish to cancel must be declared within 14 days after receipt of the goods. The return must take place within 14 days after the declaration of the cancellation.
Before the actual dispatch of your order, it can still be canceled. Please send us your request as soon as possible using the contact form or call us by phone. Should the payment have been charged already, it will be refunded in a timely manner.
Pack everything you want to return to SPEEDLAB carefully and include your order number. Remove the old shipping label and attach the return label to the package. You can return the package at DHL and Hermes stations. For all other countries: Please contact us with your return request and our customer service will arrange the process. Usually, SPEEDLAB covers the return costs.
A return will be processed at SPEEDLAB within a few working days. Once your request has been successfully processed it will be confirmed by e-mail. A possibly necessary refund will be processed directly afterwards.