Hands of Hope
Your Purchase does good, gives back and makes a lasting impact. 5% of profits of all products is donated to the Joyce Meyer Hands of Hope Initiative. No cost to you.
Homes on Heads
With Your Purchase of any Helmet, you contribute to placing more Homes on Heads. Make a lasting impact to those who are homeless, or who may have lost their homes due to any national disaster. 5% of profits of helmets gets donated to the Joyce Meyer Ministries who will help us with this Initiative. No cost to you.
SPEEDLAB ships from Monday to Friday with the exception of public holidays. We ship complete orders only, i.e. the dispatch usually takes place as soon as all ordered items are ready for dispatch. Please contact the SPEEDLAB service team if you wish a partial delivery.
Depending on destination country, package size, volume and weight, SPEEDLAB ships with the carriers German Post, DHL, German parcel service, DPD, USP. Deliveries of bulky goods, for example complete bicycles, will be handled by selected forwarding companies.
For return shipments SPEEDLAB cooperates with German Post, DHL and DPD. Large bulky goods like bicycles will be picked up by a forwarding company.
In Germany and most European countries the are shipped with DHL, Hermes, DPD, UPS, German Post.
FOR PARTS & CLOTHING (DOES NOT APPLY FOR BIKES SHIPMENT)
- Germany 5,99 Euro DHL / DPD / Hermes / German post
- Rest of Europe: 13,99 Euro (DHL, DPD, Hermes)
- Rest of world: 29,99 Euro DHL
- Cash on Delivery + 4,9 €
For all items marked with this symbol, which are ordered on business days from Monday to Friday by 3 p.m. (CET), we offer the DHL Express shipping option or UPS for selected delivery countries. The DHL Express&UPS option is subject to an additional surcharge. It can be selected during the ordering process, provided that all items in the shopping cart offer the Express option. In addition the DHL Express option must be available for the selected delivery adress.
An order within the EU usually arrives the following business day. Depending on the postal code of the delivery address, longer parcel delivery times may occur.
FOR PARTS & CLOTHING (DOES NOT APPLY FOR BIKES SHIPMENT)
- Germany 15 Euro (DHL, UPS, TNT)
- Rest of Europe – 49 EURO (DHL, UPS, TNT )
- Rest of world – on request
In-stock items will be shipped within Germany in 1-2 working days, within Europe and worldwide in 1-3 working days. Unfortunately the delivery at a certain date given by you is not possible due to logistic reasons.
Should the ordered item not be in stock, the delivery time is extended analogue to the delivery in our warehouse. Information regarding the availability can be obtained at +49-7022-9-777-818 or email@example.com
Please note: The ordered goods may be subject to a partial delivery.
Import Taxes, Customs Duties and Fees / National VAT
The indicated prices including VAT. In addition to the calculated SPEEDLAB shipping costs customers not living in the EU have to pay the national VAT and duty in their country for the imported goods.
If you receive a damaged shipment please refuse the receipt if possible. Anyway, please get in touch with the Bike24 service team by e-mail or phone as soon as possible. We will be happy to solve the issue.
The SPEEDLAB team will do its best to fulfill your change requests.
The wish to cancel must be declared within 14 days after receipt of the goods. The return must take place within 14 days after the declaration of the cancellation.
Before the actual dispatch of your order, it can still be canceled. Please send us your request as soon as possible using the contact form or call us by phone. Should the payment have been charged already, it will be refunded in a timely manner.
Pack everything you want to return to SPEEDLAB carefully and include your order number. Remove the old shipping label and attach the return label to the package. You can return the package at DHL and Hermes stations. For all other countries: Please contact us with your return request and our customer service will arrange the process. Usually, SPEEDLAB covers the return costs.
A return will be processed at SPEEDLAB within a few working days. Once your request has been successfully processed it will be confirmed by e-mail. A possibly necessary refund will be processed directly afterwards.
Power suit commuting without breaking a sweat.
Hydro formed step down frame
S-Electro Stepdown features a double butted hydro-formed full suspension alloy frame with integrated motor mount and internal battery. The step in the frame is designed for improved clearance during use - easier mounting as well as a more comfortable bike to use in traffic. Hydro forming means that the frame can have thinner sidewalls, complex shapes and curves that makes it stronger and lighter than comparative alloy frames with regular tubing. Hydro forming is the process of forcing tubing into a negative mold with internal pressurised oil and or water, resulting in stronger - lighter tubes. The combination of oversize downtube and hydro forming, makes for a very strong frame.
Drive system, power and display.
S-Electro Stepdown is designed around a Shimano Steps E8000 motor. This motor is paired to a high capacity 720Wh internal battery giving the Stepdown an unrivalled range of pedal assistance. The Shimano Steps LCD display is intuitive and easy to use, also indicating battery levels and shows all info needed for the electric system.
WHY IT’S BEST.
- Electric assisted bikes can help people get into or back into riding and also great for injury recovering riders. Get there without breaking a sweat.
- Massive battery means massive assist range.
- The Stepdown frame makes commuting in work attire a pleasure - hop on easily in your power suit or even that summer dress that you love.
- Removable battery makes charging easier - whether you have an outlet close by or not.
- Geometry is comfort orientated, but also makes for confident handling in traffic.
- The suspension fork is easy to set up and a great quality fork that does an excellent job at smoothing out bumpy terrain.
The S-Electro Stepdown's most noticable feature is the lack of a top tube. This design feature is to improve stand over clearance and make swinging a leg over the bike easier, also perfect for people wearing suits or skirts.
ROCKSHOX RECON GOLD RL SUSPENSION FORK
A Rockshox Recon Gold RL 120mm suspension fork offers great damping and smooth movement with very little break away stiction. The Recon Gold is light, easy to set up for specific rider requirements and the benchmark in this class.
Geometry on the step down has been designed with focus first and foremost on comfort, and secondly on pedaling efficiency. Getting there quickly is only fun if you can be comfortable doing it.
S-Electro Stepdown is fitted with purpose chosen commute orientated components. This means that more than giving you the most possible bike for your money, the Stepdown will also offer full system synergy - where the whole discipline of commuting is considered, and the result is even better than the sum of the parts. A 34t front chainring, and Deore 11 speed rear derailleur is matched to a 11-51t wide range cassette, offering excellent climbing and top speeds.
TUBELESS READY SURFACE WHEELS
Surface wheels are strong and lightweight, and is tubeless ready from the box. Factory pre taped rims mean that you only have to add sealant and valves along with tubeless tyres and you're good to go.
HYDRAULIC DISC BRAKES
The Stepdown features Shimano MT200 hydraulic disc brakes for all weather performance.
|Display||Shimano E7000 Screen Display|
|Crankset||Shimano M600 Crankarm|
|Cassette||Shimano Deore 11sp 11-51t|
|Rear Derailleur||Shimano Deore M5100 11sp|
|Shifters||Deore M5100 11sp|
|Chain||Shimano HG601 11sp|
|Headset||Token TK035A-15 Sealed Bearing|
|Fork||Rockshox Recon Gold RL, 120mm, DebonAir, Boost, Diffusion Black|
|Hubs||Front Hub: Shimano MT410, Boost, Rear Hub: Shimano MT400-B, Boost|
|Rims||SUNringlé Duroc 35, STR Tubeless, 32mm Internal Width|
|Tyres||Schwalbe Smart Sam, 27,5" x 2,6" Folding|
|Seatpost||Surface Aluminium, Black L: Drop: 150 (or 350mm fixed) for size S, L: Drop: 150 (or 400mm fixed) for size M, L: Drop: 170 (or 400mm fixed) for size L, L: Drop: 170 (or 400mm fixed) for size XL,|
|Saddle||SURFACE Ergo Women's Specific, Black Steel Rails|
|Handlebar||Surface Alloy Handlebar, Dia:31.8mm, Backsweep:9°, Rise 5mm; W: 740 for size S, W: 760 for size M, W: 780 for size L, W: 780 for size XL,|
|Stem||Surface High-Rise Stem; L: 60 for size S, L: 60 for size M, L: 60 for size L, L: 60 for size XL,|
|Seatclamp||Surface Alloy w/Steel Bolt|
|Grips||SBC Lockon Grip|
|Pedals||One Piece Alloy Pedal|
|Brake set||Shimano MT200, Resin Pads, Rotors: Shimano RT10 180mm|
Disclaimer: Due to the nature of bike manufacturing, specification, finishes and price may be subject to change without prior written notification.
FIND YOUR FIT.
Can I use the Stepdown on trails?
The Stepdown is primarily designed for urban environments. Pathways and light trails are fine, but don’t hit jumps, drops or technical sections.
Can I modify my electric motor for more speed?
No. We do not recommend modifying your motor. Any modifications will void your warranty, promote premature component wear and could compromise structural integrity of your frame.
Can I fit bigger wheels on my Stepdown?
If you want to fit bigger tyres, we suggest dropping the rim size to 27.5 wheels. Then you can fit a selection of bigger tyres for more comfort and grip.
Can I ride the Stepdown as a classic non assist pedal bicycle?
Yes, you can, you will notice the extra weight associated with the electric drive system, but other than that, you can pedal and ride the bike as normal.