Live In Store Experts


Talk to us in store from the comfort of your own home.

We're available to chat 6 days a week.

Call us between 09:00 - 17:00 BST

Monday to Friday, 09:00 - 18:00 BST on a Saturday and 11:00 - 17:00 BST on a Sunday.

On Bank Holiday Monday 3rd May, we will be available 11:00 - 17:00 BST.


Look out for the SL Expert button

Click the button in the bottom left-hand corner of the screen to begin your call with the SL Live Experts.

Operating Hours: 9am to 6pm, Weekdays (excluding Public Holidays)

You can keep your Video Cam OFF

All you need is a microphone. Don't worry, the video is from the store to you. We won't see you.

Receive expert advice, product demos and answers to your questions from our friendly, in-store staff.

Our experts are ready and waiting to take your call 6 days a week. Catch us between 09:00 - 17:00 BST Monday to Friday, 09:00 - 18:00 BST on a Saturday and 11:00 - 17:00 BST on a Sunday. We look forward to meeting you.

On Bank Holiday Monday 3rd May, we will be available 11:00 - 17:00 BST.



Will I be seen on the call?

No, we only use your microphone so we can talk to each other. It's a one way Video link from the store to you, you'll be able to see us but we can only hear you.

Will I have to share my details?

No, the service is completely anonymous. If our experts are unable to take your call, we may ask for your details for the sole purpose of calling you back..

What can I use it for?

Our experts are ready to demonstrate the bikes we have in our showrooms and can answer all bike related questions.

I cannot see the call button

Some web browsers are not yet fully supported, if you cannot see the call button in the bottom right hand side of your screen, please try using Chrome on PC/Android or Safari on a Mac/iPhone.